Our Journey into Branded Apparel: The Story Behind Our Custom Leather Patch Hats
What started as a couple of orders soon grew into a steady inbound flow of requests, and before we knew it, we were crafting a growing number of custom leather patch hats and working with a diverse group of customers across Canada & the USA. Much to our delight, many of our new prospects were referrals from existing customers, a sure sign that our leather patch hats were making a good impression! Custom hat orders quickly became a core part of our business, and although we continue to sell our own designs to customers through our website, B2B orders have become a leading driver of our growth and a core part of our strategy looking ahead to 2024.
The key to our success with custom leather patches lies in our unwavering commitment to customer satisfaction and crafting superior products. Our approach is hands-on and personal; we collaborate closely with each customer to design a leather patch that is not just an accessory, but a true representation of their business. This process involves creating various mock-ups and engaging in a dynamic feedback loop until the design reaches perfection. It's a labor of love, where attention to detail and customer vision takes center stage. The repeat business from our customers speaks volumes about the quality and impact of our products. Many clients have returned to place additional orders, affirming the lasting impression and quality of our leather patch hats.
As we look towards 2024, we’re excited to double down and expand our footprint in the branded apparel space. Our commitment is unwavering: to provide extraordinary, personalized leather patch hats for extraordinary teams. At Byward Outfitters, custom leather hats are about more than just about making a statement – it's about setting a new standard in branded apparel. As we often say, branded apparel is an extension of your business, so why not get the best? Discover the Byward difference for your team or business. Visit our custom hats page now to start your journey with a complimentary mock-up